Revenue Cycle Operations Liaison

Dentologie dental group is seeking a full-time Revenue Cycle Operations Liaison (minimum 3 years of dental or healthcare accounts receivable experience) to be seated at our River North headquarters in Chicago (depending on performance, hybrid a possibility in the future).  

The Revenue Cycle Operations Liaison will serve as the go-to expert for all insurance and billing-related queries within the dental practice. This role involves providing guidance and support to staff, ensuring accurate billing, and optimal insurance claim processing. The Revenue Cycle Operations Liaison will play a key role in maintaining financial health and compliance within the organization. 

A Revenue Cycle Operations Liaison has excellent hourly compensation at $23/hr, a great benefits package, full-time hours, and is part of an outstanding culture.  This is an exciting role for highly focused, motivated people who take pride in their work and understand success is a team effort. You will learn many aspects of office operations, providing you with professional advancement. As we grow, you will too!   

Key Responsibilities: 

• Assist with insurance verifications for upcoming appointments. 

• Patient communication and follow up regarding patient balance and invoice inquiries 

• Assist in the resolution of complex insurance claims and billing questions submitted in the slack “Ask Insurance” ticketing system. 

• Provide expert guidance and support to dental practice staff on insurance and billing issues. 

• Participate in training sessions for staff on insurance policies, billing procedures, and compliance requirements when asked. 

• Assist in development and maintain comprehensive documentation and resources on insurance and billing processes. 

Qualifications:

• 3+ years of dental or healthcare AR experience. 

• Deep understanding of dental billing, insurance follow-up, and commercial payer rules. 

• Proficient in practice management systems (e.g., Dentrix, Eaglesoft, Open Dental). 

• Strong organizational, analytical, and communication skills. 

• Comfortable working in a fast-paced, growth-focused environment. 

Bonus Points:

• Experience with multi-location medical groups. 

Dentologie Perks and Benefits: 

• 401k Program 

• Medical, Dental, and Vision Insurance 

• Free Dental coverage for employees 

• Employer-paid Life and Disability insurance 

• $50/month for mass transit or parking expenses 

• Flexible spending accounts 

• Paid holidays 

• Paid personal and sick time. 

• Supportive, friendly leadership that want you to succeed.